Résumé

BRIAN MONETTI

Geneva, Switzerland | brianmonetti@gmail.com | LinkedIn

Authorized to work in Switzerland without employer sponsorship. Open to remote and hybrid roles across Europe and the Americas, and opportunities in the Geneva region.

OPERATIONS & PRODUCT LEADER

Business leader with 15 years of experience spanning operations, product strategy, technology, and organizational design. Proven track record of driving growth, efficiency, and scalability through data-driven strategy, operating model design, and technology-enabled transformation. Experience ranges from high-growth startups to global enterprises.

EXPERIENCE

DRIVE SALLY | Vice President of Operations

May 2024 – Present | Remote | New York

I lead and scale operations at Drive Sally, overseeing a fleet of more than 2,000 vehicles across four metropolitan markets. My role spans branch operations, service and repair, sales, customer support, collections, and company-wide strategic initiatives focused on operational performance, scalability, and business growth. I oversee functions representing 85% of the company's workforce.

  • Achieved and maintained record fleet utilization of over 90% for 16 consecutive weeks through pricing strategy, customer acquisition and retention initiatives, operational and customer support improvements, and new service and repair workflows. The company had never previously sustained more than one week above 90% in its ten-year history.

  • Led the largest pricing increases in company history while maintaining record-high fleet utilization and customer retention.

  • Reduced sales operating costs by more than 75% through workflow redesign, customer self-service tooling, and automated communications and marketing.

  • Scaled the business while reducing operational headcount by 20% through shared services, process standardization, organizational redesign, and automation.

  • Led a telematics-based safe driving program that reduced at-fault accidents by more than 50%, significantly reducing repair and insurance costs.

  • Led operational software, automation, and AI initiatives that eliminated manual workflows and improved scalability and visibility across business functions.

ENDAVA | Principal Product Strategist

Apr 2018 – May 2024 | New York

Led strategy and digital transformation engagements for startups and global enterprises. Directed cross-functional teams across product, design, and engineering, advised senior client stakeholders, supported sales and account growth, and developed product strategy methodologies used across the organization.

  • Delta Air Lines: Led the vision and product strategy for the Connected Cabin, the in-flight entertainment and device connectivity ecosystem used by passengers across the Delta Air Lines fleet. This initiative combined significant research, design workshops, concept validation, business analysis, and product planning to define Delta's digitally enabled passenger experience. After launch, this product won the Crystal Cabin Award, a prestigious award in the airline industry.

  • PIMCO: Led the product strategy and design for the firm's custom CRM, which became the second most-used tool in the organization after the Microsoft Office suite. This work included over 200 user interviews and prototype tests, multiple client workshops, and dozens of design iterations.

  • Mint Mobile: Led product discovery for the Mint Mobile app, which contributed to a 400% increase in new customer activations following launch.

  • Led strategic engagements for additional clients including Hitachi, Sanofi, Wiley, PetMeds, Strayer University, Princeton University Press, and AccuWeather.

SLICE | Senior Product Manager

Jan 2017 – Mar 2018 | New York

Led strategy and growth for Slice's iOS and Android products serving millions of customers.

  • Grew mobile apps from 6% to more than 30% of company revenue, with 850%+ year-over-year revenue growth.

  • Improved new-customer conversion by 35% and return-customer conversion by 45% through funnel analysis, customer research, and more than 50 controlled experiments.

  • Led product initiatives across acquisition, retention, search, referrals, and company rebranding. Following these efforts, mobile became Slice's highest-retention and highest-lifetime-value consumer channel, and the app was subsequently featured as Apple's App of the Day.

EARLIER EXPERIENCE

BounceX | Lead Technical Product Manager — Built product and engineering operating practices, designed the product team structure, and led major product launches at one of the fastest-growing U.S. software companies.

Noodle | Product Manager — Led cross-functional product teams during growth from 20 to 60+ employees and 100K to 1M+ monthly unique web visitors.

Brown University | Research & Teaching Assistant — Developed physical rehabilitation technology with neuroscience researchers and mentored Engineering Management graduate students in technology commercialization.

EDUCATION

Brown University — Sc.M., Engineering Management | 2012 | Top student in graduating class

Lehigh University — B.S., Civil Engineering | 2011 | Chi Epsilon Civil Engineering Honor Society

Lehigh University — B.A., Architecture | 2011 

LANGUAGES

English — Native

French — A1, currently studying